Consultancy
Mallard Consultancy has an excellent record and reputation in providing consultancy services to the public sector. We can provide bespoke packages in consultancy, training and trouble-shooting services, from major to minor.
Example:
Mallard Consultancy was asked to review and re-structure the street-scene service operated by an Olympic host London Borough in March of 2010. Following agreement upon appropriate changes, Mallard was asked in April 2010 to carry out training for the officers concerned. In May 2010, the London Borough reported a 450% improvement in productivity. The Borough went on to experience a 700% improvement in productivity over pre-consultancy levels.
Ongoing Support:
We provide online support in ASB, environmental, waste, and other regulatory matters for practitioners encountering difficult situations, or simply wishing to expedite research. Email queries will usually expect to receive a response within 24 to 48 hours. Where matters are more complex and cannot be submitted as a simple query by email, support can also be provided on a bespoke basis at discounted member rates.
Most regulation and enforcement queries are handled by our founder, David Armstrong. Other queries concerning public realm issues may be handled by one of our network specialists, depending upon requirements and the nature of the query.
The online support service is provided to our members as an integral component of the membership service. This service complements the wide spectrum of specialist resource materials available within the membership site.
Specialist materials include “how to” guides, specimen notice forms, cases, updated summaries of relevant legislation, offence and tactical guides.